Welcome to NeuraBrand.ai (“we”, “us”, or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website [www.neurabrand.ai], submit content to us, or engage with our AI content services.
1. Who We Are
NeuraBrand.ai is a UK-based AI content service provider delivering bespoke AI avatar videos, product content, podcasts, and creative solutions for businesses.
For the purpose of data protection legislation, the data controller is:
NeuraBrand.ai
Email: info@neurabrand.ai
Registered in: United Kingdom
2. Information We Collect
a) Information You Provide:
- Name, email address, phone number
- Business name and role (if applicable)
- Scripts, specifications, and for production
- Visual/audio files you submit
- Correspondence or feedback
b) Automatically Collected Data:
- IP address, browser type, and device type
- Pages visited, time spent, and referring sites
- Cookie and usage data (see Cookie Policy)
3. How We Use Your Information
- Provide, personalise and deliver AI content services
- Communicate with you about your project
- Manage orders, payments, and delivery
- Improve website performance and user experience
- Comply with legal and regulatory obligations
We will never sell your personal data.
4. Legal Basis for Processing
- Consent – when you provide data via contact forms or subscribe to update
- Contract – to fulfil our service agreement with you
- Legal Obligation – to comply with applicable laws
- Legitimate Interest – to improve services and maintain security
5. Data Sharing
We value your privacy and will never sell, rent, or trade your personal information. We only share data when it’s necessary to deliver our services or meet legal requirements. This may include:
- Trusted service providers – We work with carefully selected partners (e.g., web hosting, payment processors, analytics) to run our platform and deliver your projects. They only receive the information they need and must keep it secure.
- Legal requirements – We may share information if required by law, regulation, or to protect our rights, safety, or property.
- Business transfers – If NeuraBrand.ai is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that process, with privacy safeguards in place.
We ensure that any third parties follow strict privacy and security standards consistent with this policy.
6. Your Rights & Data Retention
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Object to or limit processing
- Make a complaint to the Information Commissioners Office (ICO)
We keep your data only as long as necessary. In most cases, this means up to 6 years to meet legal, tax, or accounting requirements.
To exercise any of these rights, please contact us at: [insert email]
7. Cookies
NeuraBrand.ai uses cookies to improve your experience on our website, analyse traffic, and personalise content. Cookies are small text files stored on your device that help us understand how you interact with our site.
- Essential cookies: Required for core site functionality, such as logging in or submitting forms.
- Performance cookies: Help us understand website usage and improve performance through analytics tools.
- Functional cookies: Remember your preferences and personalise your experience.
You can manage or disable cookies in your browser settings, though some features of the site may not function correctly if cookies are blocked.
8. Changes to This Policy
NeuraBrand.ai may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the date of the latest revision.
We encourage you to review this policy periodically. Continued use of our website after changes have been posted constitutes your acceptance of the updated terms.
9. Contact
If you have any questions or concerns about this Privacy Policy or how NeuraBrand.ai handles your personal data, please contact us:
- Email: info@neurabrand.ai
We will respond to your request as soon as possible and in accordance with applicable data protection laws.